7/25/2023 0 Comments Ats escan driver error![]() Restarting the computer and printer can restore the lost scan connection. ![]() Step 2: Restart devices and check driver scan settings If you have a connection issue when scanning only, continue to the next step. If the green link is not steady and the orange activity light is not blinking, restart the router, printer, and computer to resolve any network error states. If the connection error occurs when both printing and scanning, use the following resources to resolve the issue:įor wireless connections, go to Guided Solutions: Printer Does Not Maintain Wireless Connection.įor wired connections, make sure the cable is connected to the printer Ethernet port and to an available port on the router. The steps in this document resolve communication and connection errors when scanning only. Step 1: Confirm if the issue is also printing-related While you respond to that, here's what you need to do: Have you restarted the device and checked the driver scan settings? Business PCs, Workstations and Point of Sale SystemsĪs I understand you have a scanner driver error,ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:ĭid you ensure this is a scanner related issue and not a printing issues? if not, i left a few steps below to identify the same & resolve accordingly.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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